卡波科连特斯旅游套餐和自由行旅游优惠

Great place to stay!

Solo les hace falta mejorar el menú para buffet y para la reserva en cena restaurante. Tienen pocas opciones de comida y lo que no le gustó es que los “jugos” y aguas son hechos con jarabe concentrado en lugar de hacerlos con fruta real. Muy pocas opciones para comer

La amabilidad del personal excelente en general y las condiciones del hotel muy buenas. La comida excelente y la atención en los restaurantes sobresaliente. La alberca 1 día tuvo el agua turbia y fría. El punto negativo es que un dia no tuvimos agua caliente en la habitación y el problema se soluciono hasta el día siguiente. Lo reportamos a la recepción y después de insistir en varias ocasiones dejaron de responder el teléfono. Viajamos con niños pequeños y no nos dieron una alternativa para bañarlos con agua caliente cuando regresamos del mar por el nivel de hotel y el costo este tipo de situaciones no deberían presentarse o deberían tener un protocolo adecuado para atenderlas. Con excepción de este evento nuestra estancia fue muy agradable.

Things that were positive: the pool has the best rooftop pool and the view is amazing. The location is very close to the main parts within the romantic zone with walking distance to bars, shops and the Malecon. The decor is quite nice in most suites - my friends booked at the same spot and their rooms were very nice. There’s also a cafe on the first floor that has some amenities like coffee, smoothies and muffins that are available in the morning in case you want to have breakfast at the property. That said, there are several things to know about the Maxwell also known as SoHo PV. These are suites that are individually owned and rented out. My AC was barely working and they couldn’t move me because I had rented that particular suite. Also, the one I rented said ocean view which I paid more for but it really wasn’t. The Check in process was a nightmare as well as the people at the front desk can’t help with anything - you need to work with the concierge service directly. This meant having phone access outside of Wi-Fi. We waited for a long time between texts and when issues arose including the power going out in my unit which took them a long time to respond to. I was able to get a partial credit for the many inconveniences but honestly I would’ve much preferred to just move rooms but they really weren’t able to accommodate anything. For what I paid I would stay somewhere else. The inconveniences with the property outweighed the benefits.